Privacy Policy

Last Updated: June 12, 2026

At Wallarena, available via https://www.wallarena.shop/ (referred to as "the Site", "we", "us", or "our"), we are deeply committed to protecting the privacy, security, and personal data of our customers and visitors. This Privacy Policy details how we collect, utilize, share, and protect your personal information when you browse our catalog of women's tops and bottoms or make a purchase from our store.

1. Information We Collect

To fulfill your orders and provide a seamless shopping experience, we collect specific information about you:

Information You Provide Directly: When you make a purchase or attempt to place an order, we collect your Name, Billing Address, Shipping Address, Email Address, Phone Number, and payment details (processed securely via encrypted gateways).
Device and Usage Information: When you access the Site, we automatically collect details about your device using cookies, log files, and web beacons. This includes your IP address, browser type, time zone, and information about how you interact with individual product pages.

2. How We Use Your Information

We use the collected personal data for legitimate business operations, including:

Order Fulfillment: Processing your transactions, arranging for Free Shipping and domestic tracking, and sending you invoices or order confirmations.
Customer Support: Communicating with you directly regarding sizing queries, order modifications, or potential returns.
Risk and Fraud Prevention: Screening orders for potential risk or fraudulent activity (in compliance with Shopify fraud protection standards) to guarantee a secure shopping environment.
Site Optimization: Analyzing traffic patterns to improve our collection layouts and overall website performance.

3. Sharing Your Personal Information

We do not sell your personal data. We only share your information with trusted third-party service providers to help us run our store efficiently:

Shopify: We use Shopify to power our online storefront. Shopify processes your data in accordance with strict global data protection standards.
Logistics & Delivery Partners: Because we offer Free Standard Shipping, your name, contact phone number, and physical shipping address (525 Vine Street, Johnstown, PA 15901 or your designated delivery point) are shared with trusted postal carriers (such as USPS, FedEx, or DHL) solely to ensure successful package delivery.
Legal Compliance: We may disclose your information if required to comply with applicable laws, respond to a lawful subpoena, or protect our legal rights.

4. Data Security and SSL Protection

Your security is our top priority. The Site utilizes Secure Sockets Layer (SSL) technology to encrypt all sensitive data during transmission. Your payment details are fully tokenized and processed through PCI-DSS compliant gateways. We never store raw credit card credentials on our servers.

5. Your Rights (CCPA / CPRA & Global Standards)

As an online business serving consumers in the United States, we honor your standard privacy rights. Depending on your state of residence, you have the right to:

Access the personal information we hold about you.
Correct or Update any inaccurate information.
Request Deletion of your personal records from our active databases.

To exercise any of these rights, please submit a formal request to our privacy compliance representative at rallisonvartanian496@outlook.com.

6. Data Retention

When you place an order through Wallarena, we will retain your order information for our operational and tax records unless and until you ask us to delete this information.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operational, legal, or regulatory requirements. Any updates will be posted with a revised "Last Updated" date at the top of this page.

8. Contact Us

For more information about our privacy protocols, or if you have any questions or complaints, please reach out to us using the official contact details below: